Help

Get help with utilizing Vector Solutions' web-based training and risk management platform.

Your Vector Solutions Customer Success Manager:

Christian Kelly
christian.kelly@vectorsolutions.com
(813) 323-9438

Your Vector Solutions Customer Success Manager will provide support for the following:

Platform training for administrators
Platform implementation and feature guidance
Platform troubleshooting
Reporting questions
Questions regarding Vector Solutions courses
Feedback and improvement requests

In addition to the program consultation and training Christian provides, you also have access to our Vector Solutions support team. You will want to contact them for the following in order to expedite service requests.

Login Issues
Course Playability Issues
User Support
General troubleshooting and "how to" questions

Email: support.publicsector@vectorsolutions.com

Phone: 800.840.8048

Visit our Support Center for quick access to the information you need when you need it.

Comprehensive Knowledge Base includes helpful how to articles, on-demand webinars, tutorials and more
Discussion Board allows you to ask questions and share best practices with other customers who are using Vector Solutions products the same way you are
Support Case Management allows you to create, update and track progress on your organization's support cases
Live Chat in real time with a customer representative during business hours

Click here to learn how to use the Vector LMS, TargetSolutions Support Center